In short: A DocHelp clinic audit assesses a medical centre’s financials, billing, doctor productivity, staffing, compliance and systems and delivers a written report with a prioritised action plan. Melbourne and Australia-wide.
A full clinic audit and assessment (financials, billing and doctor productivity, staffing, suppliers, compliance and systems), carried out by operators who run medical centres, and written up as a report you can act on. The numbers, the gaps, and what each one is costing you.
Financials · Productivity · Compliance · Systems
Revenue is flat while the waiting room is full. The accountant says the margin is thin but can’t say why, because the why lives inside the clinical software and the roster, not the ledger.
A clinic audit answers that. For a sense of what typically turns up, read what a free practice audit finds.
Confidentiality agreement signed. Read access to clinical software, Cubiko, billing data, contracts, rosters and supplier invoices.
We sit at reception, in the treatment room and with the practice manager. We talk to the owner and at least one doctor.
Billing and productivity analysis against what a well-run practice of your size does; staffing and cost review; compliance and systems findings.
A written report with a prioritised action plan and the estimated value of each item, walked through with the owner in person.
The free on-site audit is two to three hours focused on accreditation readiness and the obvious operational gaps, with a written report. The full clinic audit goes further: the financials, billing and item-number analysis, doctor productivity and session utilisation, staffing costs against demand, supplier and pathology arrangements, systems and compliance: typically two to four days of work with access to your clinical software and accounts, and a report the owner can act on or take to their accountant.
Read access to your clinical software (Best Practice or Medical Director), Cubiko if you have it, twelve months of billing and Medicare data, doctor contracts and pays, rosters and payroll summaries, supplier invoices, and an hour each with the owner, practice manager and a doctor. We sign a confidentiality agreement before we see anything.
No. We are operators, not accountants or licensed advisers, and we don’t give financial or investment advice.