How ready is your practice, really?

In short: The DocHelp accreditation readiness check is a free 15-question self-assessment for Australian general practices that scores readiness for RACGP accreditation and lists the gaps to fix.

Fifteen questions across the areas that fail RACGP accreditation most often, and the areas the 6th edition adds. Answer honestly, get an instant score and a gap list, and email it to yourself if you want it on file. Two minutes.

Free · No sign-up to see your score

DocumentationOur policy and procedure manual is written for this practice and maps each policy to a Standard and criterion.

A generic template manual is the most common failed item. Mapping to criteria is also what makes the 6th edition an update, not a rewrite.

DocumentationEvery policy has an owner and a review date, and reviews actually happen.

Assessors check that documents are current and reviewed, not just present.

Infection controlWe have a written cleaning schedule by room and surface, and a signed log for every clean.

Infection prevention is one of the most-failed areas: almost always the evidence, not the cleaning.

Infection controlSterilisation and reprocessing records (or a documented single-use policy) are complete and current.

Validation, cycle logs and maintenance records are asked for by name.

Cold chainVaccine fridge temperatures are logged every day including weekends, and a breach protocol exists and has been used.

Gaps on weekends and undownloaded data loggers fail practices every cycle.

TrainingWe hold dated training records for every staff member: orientation, CPR, infection control, privacy, triage.

Training that happened but was never recorded does not exist at assessment.

CredentialingEvery doctor has a complete credentialing file (Ahpra, indemnity, qualifications), checked at least annually.

An hour a year per doctor; most practices have never done it systematically.

ReceptionReception can explain the triage protocol and the privacy breach process without asking a manager.

Assessors interview reception, not managers.

RecallsRecalls and follow-up are configured, run weekly, and outstanding recalls are actioned and recorded.

Hundreds of outstanding recalls is a clinical risk and a revenue gap at once.

Quality improvementWe completed at least one documented clinical quality improvement activity in the last 12 months with a baseline, a plan and a result.

CQI1.A makes an annual activity explicit, one of them using coded clinical data, reported to leadership.

Patient feedbackWe collected patient feedback in a structured way, analysed it and recorded what we changed.

The cycle has to be real, dated and acted on.

EmergencyEmergency equipment and the doctors’ bag are checked monthly against a list, with signed sheets, and nothing is expired.

A five-minute monthly check with a signature fixes this permanently.

Logs across the cycleOur operational logs (cleaning, cold chain, equipment, sterilisation) run continuously, not just for the months before a survey.

Our expectation is that continuity of evidence across the three years becomes the focus under the 6th edition.

AI and digitalIf we use an AI scribe or other AI tool, we have a policy, a consent process, an updated privacy statement, a vendor review and training records.

AI is named directly at F11 in the 6th edition; under the 5th it sits inside privacy and consent.

SustainabilityWe have a baseline of energy and waste figures from the bills and at least one recorded action to reduce them.

F3 asks for emissions reduction strategies and a named lead; CQI1.B asks for progress to be assessed and acted on.

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About this check

Questions people ask about it.

Is this the same as the free on-site audit?

No. This is a two-minute self-check that tells you which areas to worry about. The free on-site audit is two to three hours in the practice with a written report. If your score here is low, the audit is the next step.

What happens if I email myself the results?

You get the score and gap list in your inbox, and Jamal gets a copy so he can call you if you tick the box. Nothing is added to a mailing list.

Does the check cover the 6th edition?

It covers the areas that fail practices under the 5th edition today and the areas the 6th edition adds (continuity of logs, AI at F11 and sustainability at F3), so the gap list is useful under either.

Score lower than you hoped? That’s what the audit is for.

Two to three hours on site, every gap on paper, no obligation.

Book a Free Audit → Call 1800 DOC HELP → What the 6th edition changes
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