In short: DocHelp recruits medical receptionists, practice nurses, practice managers and GPs for medical centres in Melbourne and Australia, onboards them into your systems, and supports doctors after they start.
Reception · Nurses · Practice managers · GPs · Doctor support
A receptionist who books wrong loses the practice money on every shift.
Recruiting for a new practice? See opening a new practice.
Provider number, PRODA, HPOS, credentialing file and, for overseas-trained doctors, the full AMC, Ahpra, visa and Section 19AB pathway.
Best Practice user, templates, letter layouts, fee schedule, recalls and secure messaging set up before the first session.
Care plans, health assessments and recalls run by a trained nurse; bookings, billing and follow-up handled by a reception team that knows the rules.
Item-number and workflow guidance so the doctor is paid correctly for the work they do, and a practice manager who reviews it monthly.
What the practice actually needs, at what hours, with which skills, and whether the answer is a hire, training, or a workflow fix.
Advertising, shortlisting and interviews run by practice managers, with practical testing on software, billing and phone manner.
Contracts, orientation, immunisation and training records, and hands-on onboarding into your systems by us, not left to a busy team.
Check-ins, coaching and adjustment in the first four to six weeks: the period when most new medical staff quietly decide whether to stay.
Yes. Local GPs and overseas-trained doctors. For international medical graduates the process runs through five government bodies and, for practices outside Distribution Priority Areas, a Section 19AB exemption: we handle all of it. See IMG doctor recruitment.
Yes. We provide interim and remote practice management between hires, and our senior practice managers can cover a front desk during recruitment or leave while we train the permanent hire.
Medical receptionists, senior receptionists and reception team leaders, practice nurses, practice managers and operations managers, and general practitioners.